Explore the Treasure of Cambodia

33 Tour Packages & 60 Travel Guides

FAQs

Frequently Ask Questions

Cambodia Sightseeing Tours

SIEM REAP SIGHTSEEING

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Cambodia Cycling Tours

CYCLING TOURS

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Cambodia Beach Holidays

BEACH HOLIDAYS

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Cambodia Adventure Tours

ADVENTURE TOURS

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FREQUENTLY ASK QUESTIONS

VISA INFORMATION

How do I find out about the visa requirements for the trip I am interested in?

While we do include information in our Travel Notes about visa requirements, we always recommend that passengers check with their local embassy as visa rules can change without warning. Embassy websites in your home country will always have information about requirements, visa costs and will provide the required forms. If you are uncomfortable with the visa process, you can visit a travel agent who can arrange these for you at a cost.

How do I organize my Visa?

Please contact the relevant local embassy, or visit a travel agent, to organize your visa/s.

Do you need help with Visas?

There are certain destinations, such as Central Asia and Iran, where you will need support documentation from Visit Cambodia Travel in order to apply for your visa. The visa section’ of you Travel Notes will include information about what you need to send to us (scanned passports, employment letters etc.). Visit Cambodia Travel can’t assist in the actual application of visas, but you can do this through the embassy or with the support of a travel agent.

What if I get ill or injured on the trip and unable to continue?

Our leaders are trained to deal with these situations and we will endeavor to get you help as quickly as possible. If you must leave the trip early due to illness, our local offices will help you find appropriate medical care and ensure someone at home is aware of the situation. We will do whatever we can, to get you home or on your onward journey. 

CURRENCY INFORMATION

What is the currency in my destination? How much should I take in credit cards/cash? Can I use my credit card during my trip?

Our Travel Notes include a section on ‘Spending money’. Please refer to this for an idea on budgets. Travellers’ cheques are not common practice anymore so it is a good idea to travel with a credit card and ATM card, or a bank issued ‘cash card’ specifically for travel. Having a couple of options will assure that you are covered if one doesn’t work. In certain countries it comes down to potluck if you can withdraw money. One day it’ll work, the next it won’t, but it will work for your friend… Go figure! 

What is the best way to carry money?

We recommend having access to money from a variety of sources – cash, cards and travel money cards are all commonly used which listed on your Travel Notes. 

WHAT TO PACK?

What type of luggage do you recommend I take? 

On most Visit Cambodia Travel trips you will be required to carry your own luggage, sometimes up stairs and on and off transport. We therefore recommend you travel with a backpack.

Can I store excess luggage at the starting point hotel?

Most starting point hotels can store your excess luggage for you; however, this is at your own risk. Often a nominal fee is charged for this service. Of course, this is only an advantage if your trip is circular (i.e. returning to the same starting point).

Do I need to bring a sleeping bag?

We only have a handful of itineraries where sleeping bags are required and these are generally trips that involve camping. When we use homestays, blankets are provided but some travellers feel more comfortable with their own sleeping bag or sleep sheet. This decision is a personal preference. Refer to your Travel Notes if you are unsure whether a sleeping bag is required.

What essential documents do I need to take?

It’s important that you always travel with your current passport, visas, travel insurance and Visit Cambodia Travel documentation.

Are airport transfers included in the trip price? 

Airport transfers are usually included in your trip price. 

ACTIVITIES

Can I opt out of certain activities if I want to?

Absolutely yes, if there are included or optional activities that you don’t wish to participate in, you can do your own thing instead. The exception to this is when we are trekking or travelling from one destination to the next. Please note that if you choose to opt out of an included activity, no reimbursement can be made by Visit Cambodia Travel.

Do I get any free time?

The beauty of travelling with Visit Cambodia Travel is that we encourage travellers to explore at their own place. When you get to a destination, your leader will offer options on what you can do. Some of the group will do one activity, others will opt for something completely different while others may just choose to lie in a hammock and read a book. 

SAFETY

How safe are my belongings whilst on the trip?

While we take all the precautions we can to make sure your belongings are safe, we are travelling to some exciting destinations that are sometimes home to some pretty skilled thieves. 

HOTELS

Can you provide me a list of hotels we are staying at?

We are only able to provide information on your joining and finish point hotels, the details of which are listed in your Travel Notes. 

What time can I check in?

Check-in times can vary from hotel to hotel and region to region. Generally, they are between midday and 2pm. If you do arrive earlier, you’ll be able to store your luggage with the hotel and head out to explore for a couple of hours.

Can I request an early check-in?

We can’t confirm an early check-in, but our sales team can assist in booking you a night of pre accommodation at the same hotel. If you don’t wish to pay for the extra night, you can try your luck locally (they may let you in early if the room is free) or you can store your luggage.

What is the name of the hotel where my trips starts?

This information can be found in your Travel Notes under ‘your final tour itinerary’.

As Visit Cambodia Travel likes to support numerous local businesses, we often have a few hotels in each city that we can alternate our groups between. For this reason, we can’t give you a full hotel list before you travel.  At the welcome meeting on Day 1, your leader may be able to provide you with this so you can email friends and family back home with the details.

Are hotels air-conditioned/ heated?

We want our passengers to be as comfy as possible so when you are headed to a hot climate, it is likely that you will either have a fan or air-con. Of course, if you are staying in remote areas or at homestays, you will need to expect the facilities to be a little more basic.

What standards of hotels should I expect?

The standard of hotel depends on the Trip Style you have chosen. Basic accommodation is generally budget (1-2 star), while Original is budget or tourist class (2-3 star). On a Comfort trip you can expect tourist class (4-5 star).

COMMUNICATIONS

What communication facilities will be available?

Communication facilities are always improving globally. Many hotels and public places have Wi-Fi so it’s usually possible to keep in touch with home every couple of days, if you so desire. 

Phone cards are easy to get your hands on; just make sure your phone is unlocked before you travel. Or in many countries, the cheapest way to make a phone call is at an internet cafe.

How can friends and family contact you?

If family and friends are unable to contact you in an emergency through email or phone, they can contact Visit Cambodia Travel directly. Emergency contact details (for your destination) are listed in your Travel Notes.

Will my mobile work?

We can never guarantee your phone will work as desired, as many of our destinations are out of the way and you may have limited coverage. Chat to your phone provider before you leave about global roaming and the costs involved, and get their advice on the coverage you’ll receive in the places you’re travelling in. Alternatively, you can usually pick up a local SIM Card on the cheap (just make sure you phone is unlocked!).

Will I be able to charge my electrical appliances?

In most places you’ll be able to recharge your appliances at the hotel. We recommend you bring a travel adapter with you. On our Overland trips, most vehicles come with their own power supply and you should be able to recharge onboard. Be sure to bring an extra camera battery just in case.

TIPPING INFORMATION

Is tipping common place in other parts of the world? 

Yes, in most places tipping is expected. At your welcome meeting, ask your leader about the local custom and advice on how much is recommended at restaurants or with local guides. At the end of your trip, you may also choose to tip your Visit Cambodia Travel leader. Often the group will feel more comfortable doing this together so feel free to chat with your new mates about what you may like to contribute.

Guest name: Mr. LarryFeets LarryFeets
Country: Antigua and Barbuda
City: Falmouth
Number of person: 0 pax
Travel date: dole@outlook.com
Tour choice: Kep Beach Holiday
Tour style: Beach Holiday
Tour code: VCT3D2NKBH
Tour duration: 3 DAYS 2 NIGHTS